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Applications Support Engineer - SolidWorks VAR Job, Cadtek Systems UK

Question asked by Dave Crane on Jun 27, 2012

Cadtek Systems (UK) are looking for an experienced CAD user to join our technical support team. Ideally candidates will have experience of using SolidWorks (or similar 3D package) in industry and a degree in mechanical engineering, computer aided engineering or similar.   Primary roles will be as follows:

 

Support Hotline

Provide  comprehensive support for the SolidWorks product suite (including  Simulation, Product Data Management and technical documentation software). Support  is delivered using telephone, remote access tools, video presentations, webinars and  where necessary site visits.


Delivering Training

Deliver  classroom and on-site training courses from the SolidWorks training  curriculum. This will include basic training to new SolidWorks users  along with more advanced training to experienced users.


Account Management

You will be responsible for the technical management of a number of key customers. This will include regular communication and site-visits to ensure a smooth initial implementation as well as ongoing upgrades and development.


Secondary or Optional Roles:

Customisation

From time to time we are commissioned to deliver additional functionality via the SolidWorks Visual Basic Application interface. It is envisaged that after a period of training and usage the support engineers are able to generate and implement additional script based functionality.


Pre-sales Demonstrations

Deliver standard and customer specific product demonstrations, to show the products’ capabilities and also how the potential end user may apply it to his business


Location

Bourne End (UK) (more details at www.cadtek.com)

 

Application

Simply email CV, covering letter and contact information to jobs@cadtek.com using the subject line: SASE - JD02/11  

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