7 Replies Latest reply on Jun 14, 2012 4:48 PM by Jeremy Schmidt

    clear local cache with parent checked out

    Jeremy Schmidt

      Why can't you clear the local cache of a file that is checked out (per S-057467 in the knowledge base) by another user? Is there a good reason behind this?

        • Re: clear local cache with parent checked out
          Jason Kerns

          Are you running into this issue?

          I do not see where it says "another user"

           

          REF- S-057467

          The following rules are by design when it comes to clear local cache on a file in a vault view:


          - You cannot clear local cache on a file that is checked out.

          - You cannot clear local cache on a file that is checked in if one of its parent document is checked out.

          E.g.: an assembly has a part reference, if the assembly file is checked out and the part is not, it will not be possible to clear local cache on the part file since it is being used by the checked out parent assembly.

          - You cannot clear local cache if the local file is writeable (read-only flag is off).

          - If SolidWorks toolbox is set up in the vault, the files under the toolbox folder will by default be excluded from clear local cache command.



          Other possible reasons:

          - The file you are trying to clear local cache for is held open by some other process, such as being open in an application. Use Process Explorer from Microsoft to find what process may have a handle to the file.

          - The Windows profile which is currently logged in has insufficient permission modify or remove to the cached copy, thereby preventing Enterprise from removing the file when trying to clear local cache on the file. Refer to the installation guide, chapter "using a shared view with multiple Windows profiles".