1,2,3 what version and service pack of SolidWorks and EPDM you are using ?
4 Can you show me a screenshot ?
1. I would first check to see what license type you have installed, editor, contributor, etc. For using solidworks you would need the editor version of Enterprise installed.
2. If the file is open in an application you must check in/out through the application, that's normal behavior.
In the Admin tool, go to Help, About, that will show you the client type you are using.
1. What versions and SPs are you using.
2. Using any thing other than Editor should give you error when you start SWX and Add-in in ON.
3. What was the sequence of installation EPDM First and SWX next ?
4. Did you try repairing the Installtion.
5. Is this user specific or machine specific.
I'm using SW2011 SP5.0 and EPDM 11.0 B509. Here's a screenshot:
And a detail showing that the check in/out options aren't available:
Corey: < In the Admin tool, go to Help, About, that will show you the client type you are using. >
Sorry, I have no idea what you're talking about. What's the Admin tool, and where do I find it?
Anyway, I was able to check files in and out up until a couple of weeks ago. Now the people I'm working with (at another company, where the vault is) tell me they can't see any of the changes I've made recently.
Ravi: I can launch Solidworks with the EPDM add-in checked. No errors. Solidworks was installed first and EPDM later.
I'll see if I can get our IT people to "repair the installation". I'm the only one in our company currently working with this vault, and I don't know if EPDM is set up on any other machines, so I can't answer your last question.
Admin tool meaning Administration.
Start-Programs->Solidworks Enterprise PDM->Administration
OK, thanks. I am using Editor already.
I believe we've found the answer: I was working off-line. Switched to on-line and I can add my new parts to the vault, check in, check out, see file information and everything.
My file folders had changed from green to blue, and I guess that should have been the tipoff, but I honestly didn't notice. Now they're green again.
Just a thought to Solidworks: If I attempt to log in and I'm not logged in, or if I attempt to check a file out and I'm not connected to the vault, how about a message to that effect? As far as I could tell, login was working, checkout and checkin were working, but in actual fact nothing was happening! The only clue was the color of the folders. And if I'm not totally familiar with EPDM and using it every day, I may not notice a change from green to blue. Think about it.
Thanks to all who tried to help.
Yeah, this one has bitten us a number of times. Many of our users only search for drawings so we have a shortcut to the search tool on their desktop. Enterprise PDM will sometimes go into offline mode yet still let you login. Since these users never browse into the vault view and only use search, if they manage to get into offline mode, its not noticable. The search works fine, they just get an error message about not being able to retrieve the file.
Point taken on the notification about being Off-Line. The other tell tale things that you'll see in Off-Line mode besides blue folders are:
-Nothing appears in the preview tabs in windows explorer or any file open dialog (i.e not data card, bom, contains, where used)
-Only locally cached files will appear in the file list
-A new column is displayed titled "Writeable" which tells you if have can modify and save a file because you had it checked out before going into off-line mode.