9 Replies Latest reply on Apr 11, 2012 3:19 PM by Ivy Courtney

    Solidworks updates being blocked by Sonicwall

    Tony Stenger

      I am having issues downloading service packs using the background downloader as well as downloading from the customer support portal.  We have a Sonicwall device protecting our network and it is blocking access to the Solidworks download sites.  According to Sonicwall this is because virus attacks have been associated with these sites.  The only way I can get the downloads is to disable the firewall or exclude the IP addresses of the download sites.  Has anyone else run into this?  Does anyone know the IP addresses of the download sites that I need to exclude?  Is Solidworks aware that their site has been compromised or at least that Sonicwall is reporting it as having been?