22 Replies Latest reply on May 16, 2012 1:19 AM by Ullas Ck

Web client installation

Ullas Ck Apr 9, 2012 1:00 AM

Hi all,

I am using a work station with windows XP 64 bit.

I use solidworks 2011.

we are using webclient PDM.

while installing it asks for enable the activex control.

after enabling it throws a error saying webclient.msi couldnot be found.

can anyone faces similar issue ? how to solve this.

please help me.

Re: Web client installation

Raghavendra Bhagwan Apr 10, 2012 2:17 AM (in response to Ullas Ck)

Ullas,

Could you post the picture of the same ?

Cheers !
Raghav.
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- Re: Web client installation
  
  Ullas Ck Apr 10, 2012 3:01 AM (in response to Raghavendra Bhagwan)
  
  while running the web link
  
  After enabling the activex
  
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  - Re: Web client installation
    
    Raghavendra Bhagwan Apr 10, 2012 3:23 AM (in response to Ullas Ck)
    
    Ullas,
    
    Try this solution.. Hope this helps !
    
    S-013218 :
    
    This happens because the Windows® installer files for the web client active-x install cannot run over a SSL/HTTPS connection. The workaround is to exclude the install folder (c:\Program Files\PDMWorks Enterprise\Web\Install) from using SSL.
    
    Information from the web server guide (found on install CD under support\guides):
    --
    Running PDMWorks Enterprise web server over SSL
    If you plan on running the web server over SSL, ensure that the folder containing the web client installation cab files (i.e. the …\web\install\ folder) is excluded from SSL security – if this is not done, the automated active-x install of the web client will fail.
    
    To disable the SSL certificate for the web install folder, do as follows:
    
    1. Bring up the properties of the install folder.
    2. Go to directory security, and edit the secure communication section..
    3. Make sure “require secure channel (SSL)” is NOT checked.
    
    Cheers !
    Raghav.
    
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    - Re: Web client installation
      
      Ullas Ck Apr 10, 2012 3:49 AM (in response to Raghavendra Bhagwan)
      
      Raghav,
      i dont have this folder in my machine (c:\Program Files\PDMWorks Enterprise\Web\Install)
      
      while installing pdm we only run a weblink (shown in the above image)
      
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      - Re: Web client installation
        
        Raghavendra Bhagwan Apr 10, 2012 4:45 AM (in response to Ullas Ck)
        
        ullas,
        
        Try copying the setup to local machine and install the contributor client, which will also install the required components for Web Client.
        
        Regards.
        Raghav.
        
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        Re: Web client installation
        
        Ullas Ck Apr 10, 2012 4:50 AM (in response to Raghavendra Bhagwan)
        
        Where i wil get setup file ?
        
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        Re: Web client installation
        
        Raghavendra Bhagwan Apr 10, 2012 4:57 AM (in response to Ullas Ck)
        
        Dont you have the Media (DVD) when your company bought the SEPDM ? If you dont have it you can login to customer portal and download the appropriate version and service pack.
        
        Cheers !
        Raghav.
        
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        Re: Web client installation
        
        Ullas Ck Apr 10, 2012 4:59 AM (in response to Raghavendra Bhagwan)
        
        As i said earlier we run a link to install PDM.
        Link: http://citrix.hach.com/conisioweb/
        
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        Re: Web client installation
        
        Raghavendra Bhagwan Apr 10, 2012 5:05 AM (in response to Ullas Ck)
        
        Ullas,
        
        I think this is an Scripted Application installer package (For Ex: NetInstall), where you are trying to install and us pointed on a Citrix server.
        
        Please get hold of the media and install the contributor client.
        
        Regards,
        Raghav.
        
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        Re: Web client installation
        
        Ullas Ck Apr 10, 2012 5:09 AM (in response to Raghavendra Bhagwan)
        
        Last year we had successfully installed PDM with the same link. As one of HD got crashed we are installing PDM again, but now its not happening.
        Dunno what is stopping us to install.
        
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Re: Web client installation

Ravi Teja Apr 10, 2012 5:28 AM (in response to Ullas Ck)

Hi Ullas,
As Suggested,You can manually install the web client. All the problems activeX is facing is in getting this file from server.

You can find the setup for webclient on server.

On server goto,
<EPDM INstall Lication>(c:\Program Files\PDMWorks Enterprise\Web\

Copy this Web Folder to your machine and in "install" Folder youll find msi file. (Webclient.msi)

Regards
Ravi T
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- Re: Web client installation
  
  Ullas Ck Apr 10, 2012 5:28 AM (in response to Ravi Teja)
  
  Can you please give me the link to download
  
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  - Re: Web client installation
    
    Raghavendra Bhagwan Apr 10, 2012 5:36 AM (in response to Ullas Ck)
    
    Ullas,
    
    You need to log-in to customer portal with registered id's to download the setup files.
    
    Cheers !
    Raghav.
    
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  - Re: Web client installation
    
    Ravi Teja Apr 10, 2012 5:44 AM (in response to Ullas Ck)
    
    Alternatively u can directly copy it from server's (c:\Program Files\PDMWorks Enterprise\Web\)
    
    U can avoid downloading 900+Mb for a 16 Mb file.
    
    Regards
    Ravi T
    
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    - Re: Web client installation
      
      Ullas Ck Apr 10, 2012 6:16 AM (in response to Ravi Teja)
      
      As i dont have permission to server i will not be able to download it.
      So i have to download full 900mb file.
      otherwise can anyone send 16mb file
      
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      - Re: Web client installation
        
        Ravi Teja Apr 10, 2012 7:21 AM (in response to Ullas Ck)
        
        EPDM ver and SP?
        
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        Re: Web client installation
        
        Ullas Ck Apr 10, 2012 7:32 AM (in response to Ravi Teja)
        
        PDMWorks 2011 SP5.0 Enterprise Vault
        
        My PDM View
        
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        Re: Web client installation
        
        Ullas Ck Apr 16, 2012 12:06 AM (in response to Ullas Ck)
        
        Any update ?
        
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        Re: Web client installation
        
        Raghavendra Bhagwan Apr 16, 2012 3:01 AM (in response to Ullas Ck)
        
        Were you not able to get hold of the media or the installation files ? And your earlier post has a image of the webclient view ?
        
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        Re: Web client installation
        
        Ullas Ck Apr 18, 2012 7:29 AM (in response to Raghavendra Bhagwan)
        
        Raghavendra,
        Its image from another machine where PDM is working fine. issue is only with one machine.
        I didnt get installation files.
        
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        Re: Web client installation
        
        Ravi Teja Apr 16, 2012 4:14 AM (in response to Ullas Ck)
        
        Hi ullas,
        I think 2011 SP5 came after 2012 sp0 may be thats why we dont have the media.
        You can ask you IT for the setup Mentioned above or Do you know anyone wlse running the webserver @ same SP?.You can connect to their server this will download the required files.
        
        Regards
        Ravi T
        
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        Re: Web client installation
        
        Ullas Ck May 16, 2012 1:19 AM (in response to Ravi Teja)
        
        This is the latest error coming while installation.
        
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