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STEP import problem

Question asked by John Ferullo on Apr 6, 2012
Latest reply on Apr 19, 2012 by John Ferullo

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I recently changed to 2012 SP2 from 2011. I am finding that sometimes when I import a STEP file (from a vendor web site) when I go to save the resulting .sldprt I get a "unknown error has occurred" error. It does not matter where I try to save it. The workaround I found was to export the .sldprt file to a step, import that step and then I am fine. Anybody else run into this? It may be specific to this one vendor but the file does import to a valid solid.

Thanks

John

I can't up load the STEP file but here is the vendor page:

http://www.molex.com/molex/products/datasheet.jsp?part=active/0878320606_PCB_HEADERS.xml

Robert Burke Apr 19, 2012 11:38 AM

Correct Answer

I had the same issue, Caddedge support solved the issue by having me uncheck in the STEP options "Map configuration data".

Go to "Open part file"

Change file type to STEP/STP

Pick "options" at bottom

Uncheck where it notes "STEP" map configuration data.

Bob

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Lenny Bucholz Apr 6, 2012 5:08 PM

did you try the iges file?

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John Ferullo @ Lenny Bucholz on Apr 6, 2012 5:33 PM

I should have mentioned that. The iges file has no issues. I even tried downloading the stp file a second time. This is more a point of curiosity to me sionce I have a work around.

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John Burrill Apr 6, 2012 5:44 PM

John, I had a very similar problem with Molex and other vendor-originated step files. The import went fine, but when I attempte to save the files I got an error. I filed an support request with my var about the issue. They couldn't reproduce it on their end and issued me SR #:1-2513187231 and escalated it to Solidworks Corp.

Here are some intereseting things that we discovered about the problem in the course of our investigation

1) if you create a new part from a template and import the step file using the 'import geometry' command, there aren't any problems saving the file.

2) If I log in under a different user profile, I don't have the problem. That's a good indicator that my Windows profile has become corrupted

3) The problem doesn't occur with SAT or IGES or other import formats

4) I don't have the problem with step files that were originally exported from solidworks.

John

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Robert Burke Apr 19, 2012 11:38 AM

I had the same issue, Caddedge support solved the issue by having me uncheck in the STEP options "Map configuration data".

Go to "Open part file"

Change file type to STEP/STP

Pick "options" at bottom

Uncheck where it notes "STEP" map configuration data.

Bob

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John Ferullo @ Robert Burke on Apr 19, 2012 3:46 PM

Hi Robert:

That works. I wonder why?

Thanks

John

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Dan Riffell Apr 19, 2012 3:41 PM

I've been fighting bizarre issues with STEP files all week. Very frustrating.

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6 Replies

Lenny Bucholz Apr 6, 2012 5:08 PM
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Correct Answer
did you try the iges file?
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- John Ferullo @ Lenny Bucholz on Apr 6, 2012 5:33 PM
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  Correct Answer
  I should have mentioned that. The iges file has no issues. I even tried downloading the stp file a second time. This is more a point of curiosity to me sionce I have a work around.
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John Burrill Apr 6, 2012 5:44 PM
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Correct Answer
John, I had a very similar problem with Molex and other vendor-originated step files. The import went fine, but when I attempte to save the files I got an error. I filed an support request with my var about the issue. They couldn't reproduce it on their end and issued me SR #:1-2513187231 and escalated it to Solidworks Corp.
Here are some intereseting things that we discovered about the problem in the course of our investigation
1) if you create a new part from a template and import the step file using the 'import geometry' command, there aren't any problems saving the file.
2) If I log in under a different user profile, I don't have the problem. That's a good indicator that my Windows profile has become corrupted
3) The problem doesn't occur with SAT or IGES or other import formats
4) I don't have the problem with step files that were originally exported from solidworks.
John
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Robert Burke Apr 19, 2012 11:38 AM
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Correct Answer
I had the same issue, Caddedge support solved the issue by having me uncheck in the STEP options "Map configuration data".

Go to "Open part file"

Change file type to STEP/STP

Pick "options" at bottom

Uncheck where it notes "STEP" map configuration data.

Bob
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- John Ferullo @ Robert Burke on Apr 19, 2012 3:46 PM
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  Hi Robert:
  That works. I wonder why?
  
  Thanks
  
  John
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Dan Riffell Apr 19, 2012 3:41 PM
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I've been fighting bizarre issues with STEP files all week. Very frustrating.
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STEP import problem

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