AnsweredAssumed Answered

Solidworks Tutorials Not Loading Properly

Question asked by Tiny Freeman on Apr 5, 2012
Latest reply on Oct 1, 2012 by Carla Schwartz

Tryin get into the CSWP/CSWE tutorials.... When clicking on the link to view tutorials, 'code' shows up in the window rather than the tutorial itself. I have tried the following already:

 

(1) going to the swtutorial.chm and double-clicking

(2) http://www.filefacts.net/chm-file-extension

(3) Opening the tutorials while logged in/out of PDM Workgroup vault

(4) Solidworks 'Repair Installation' from the control panel /programs

(5) Tried disabling the security suite and then launching the tutorials

(6) Tried troubleshooting the internet connections via step # 8 recommendation on this site http://support.microsoft.com/kb/926431

 

Here is a sample of what shows in the turtorial when I open it...

 

<?xml version="1.0" encoding="UTF-8" ?> 

- <html id="doc1292872625269" xml:lang="en-us" xmlns="http://www.w3.org/1999/xhtml">

 

- <head>

<meta content="Introduction_to_SolidWorks.htm" name="predictable" />

<title>Introduction to SolidWorks</title>

 

<meta content="text/html; charset=utf-8" http-equiv="content-type" />

<meta content="RoboHELP by eHelp Corporation - www.ehelp.com" name="generator" />

<meta content="0.1" name="generator-major-version" />

<meta content="1" name="generator-minor-version" />

<meta content="kadov" name="filetype" />

<meta content="1" name="filetype-version" />

<meta content="1" name="page-count" />

<meta content="533" name="layout-height" />

<meta content="732" name="layout-width" />
I I have put in a help ticket with our IT department to re-install internet explorer due eo suggestion from Solidworks that the internet connections may be behind the issue; it will take two weeks before that happens.
Anyone have any idea how to correct this?

 

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