0 Replies Latest reply on Mar 28, 2012 10:30 AM by Greg Panagiotou

    Error when installing eDrawings 2012 on Windows XP

    Greg Panagiotou

      I am having trouble installing eDrawings 2012 on a Windows XP machine.  Whenever I run the installer, I get an error towards the end of the instalation.

       

      "Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor."

       

      The system is fully patched and I installed the latest microsoft installer package and still receive the error.  I have also followed some troubleshooting steps provided by microsoft to troubleshoot this type of error with no luck.

       

      Please help!

       

      Thanks,

      Greg