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How often has Solidworks 2012 been crashing on you?

Question asked by Filipe Venceslau on Mar 26, 2012
Latest reply on Mar 27, 2012 by Greg Hynd

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Hi, I'm just curious as to what you Solidworks users have been experiencing.

I just recently upgraded to Windows7 x64 and am on Solidwoks 2012 sp 2.0.

I work mostly with sheet-metal and ~20 part assemblies, programming and parametric templates.

I tend to explore and tinker with many of the different options/features. Lately I have noticed that my Solidworks crashes more often than ever.

I've been averaging about 3 crashes a day (easily) - with light use (maybe 4 hours a day). I haven't been able to narrow these crashes down to a specific part, assembly, feature or anything.

What about you?

Operating System: Windows7 x64

Solidworks: 2012 sp2.0

Work: Sheet-metal / small assemblies / programming

Daily Crash Average: ~3

Thanks,

Filipe

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Kelvin Lamport Mar 26, 2012 1:31 PM

Since installing SW12 (on a brand new machine at work) several weeks ago, I've had a couple of lock-ups of SW, and one crash caused by Windows.

On my home machine, none at all.

See avatar for computer specs.

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John Kreutzberger Mar 26, 2012 2:14 PM

I have been using SW12 for over 2 months on my Windows7 x64 workstation in the office and for twice that long on my notebook computer that is almost 5 years old and uses XP x32. I rarely crash on either one. Easily less than once per week. Even though SW12 is pushing my older XP box to the limit-it only has 2 GB of ram-I think I crash less there than on the workstation.

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Steve Ostrovsky Mar 26, 2012 2:58 PM

Rare enough that I couldn't give you a number. Use it every week with varying usage, but it rarely locks up or simply crashes. Been using it since PR1/SP0 came out last fall. Even when I used it heavily, I didn't crash enough to think twice about it. I'll accept a crash of any user driven software once a week or so.

Win7 x64

12gb RAM

2012 SP2

EPDM SP2

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Alin Vargatu Mar 26, 2012 3:03 PM

I am using SW 2012 intensively on a laptop and a desktop. It almost never crashes. The only time I got a consistent crash was when trying to defeature an imported part with lots of errors and a huge number of surface bodies.

It is important to point out that both my systems meet the SW 2012 requirements.

http://www.solidworks.com/sw/support/hardware.html

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Filipe Venceslau @ Alin Vargatu on Mar 26, 2012 3:22 PM

Kelvin, John, Steve and Alin,

Thanks for your feedback!

My system does meet the SW 2012 requirements and my drivers are up to date.

Perhaps the root of the problem lies within my own software - a Solidworks addin.

My addin "listens" for what files are open/closed to interact with specific assemblies, so there might be some problem there.

From now on, I will be saving the SW-error dumps to then send to sw-support and see if they can narrow it down for me.

I will report back with my findings in case someone else finds themselves in the same situation.

Cheers!

Filipe

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Steve Ostrovsky @ Filipe Venceslau on Mar 26, 2012 3:33 PM

If you think it's your add-in - turn it off and run for a while. You'll probably know pretty quick depending the level of interaction you had with it. Quickest way to troubleshoot the problem is to start removing variables and see what you have left.

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Filipe Venceslau @ Steve Ostrovsky on Mar 26, 2012 3:35 PM

Thanks Steve, will do!

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Greg Hynd @ Filipe Venceslau on Mar 27, 2012 3:43 AM

I have also recently upgraded to windows 7 64 bit, only had one crash while working in a 6000 part assembly. Had the new setup for nearly 2 months now.

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8 Replies

Kelvin Lamport Mar 26, 2012 1:31 PM
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Since installing SW12 (on a brand new machine at work) several weeks ago, I've had a couple of lock-ups of SW, and one crash caused by Windows.

On my home machine, none at all.

See avatar for computer specs.
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John Kreutzberger Mar 26, 2012 2:14 PM
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Correct Answer
I have been using SW12 for over 2 months on my Windows7 x64 workstation in the office and for twice that long on my notebook computer that is almost 5 years old and uses XP x32. I rarely crash on either one. Easily less than once per week. Even though SW12 is pushing my older XP box to the limit-it only has 2 GB of ram-I think I crash less there than on the workstation.
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Steve Ostrovsky Mar 26, 2012 2:58 PM
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Correct Answer
Rare enough that I couldn't give you a number. Use it every week with varying usage, but it rarely locks up or simply crashes. Been using it since PR1/SP0 came out last fall. Even when I used it heavily, I didn't crash enough to think twice about it. I'll accept a crash of any user driven software once a week or so.

Win7 x64
12gb RAM
2012 SP2
EPDM SP2
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Alin Vargatu Mar 26, 2012 3:03 PM
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I am using SW 2012 intensively on a laptop and a desktop. It almost never crashes. The only time I got a consistent crash was when trying to defeature an imported part with lots of errors and a huge number of surface bodies.

It is important to point out that both my systems meet the SW 2012 requirements.

http://www.solidworks.com/sw/support/hardware.html
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- Filipe Venceslau @ Alin Vargatu on Mar 26, 2012 3:22 PM
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  Correct Answer
  Kelvin, John, Steve and Alin,
  
  Thanks for your feedback!
  
  My system does meet the SW 2012 requirements and my drivers are up to date.
  
  Perhaps the root of the problem lies within my own software - a Solidworks addin.
  My addin "listens" for what files are open/closed to interact with specific assemblies, so there might be some problem there.
  From now on, I will be saving the SW-error dumps to then send to sw-support and see if they can narrow it down for me.
  
  I will report back with my findings in case someone else finds themselves in the same situation.
  
  Cheers!
  
  Filipe
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  - Steve Ostrovsky @ Filipe Venceslau on Mar 26, 2012 3:33 PM
    Mark Correct
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    If you think it's your add-in - turn it off and run for a while. You'll probably know pretty quick depending the level of interaction you had with it. Quickest way to troubleshoot the problem is to start removing variables and see what you have left.
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    - Filipe Venceslau @ Steve Ostrovsky on Mar 26, 2012 3:35 PM
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      Thanks Steve, will do!
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      - Greg Hynd @ Filipe Venceslau on Mar 27, 2012 3:43 AM
        Mark Correct
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        I have also recently upgraded to windows 7 64 bit, only had one crash while working in a 6000 part assembly. Had the new setup for nearly 2 months now.
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How often has Solidworks 2012 been crashing on you?

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