2 Replies Latest reply on Mar 13, 2012 11:54 AM by Joseph Skipper

    Ho do I download a new license file?

    Joseph Skipper

      We were previously running SolidWoks 2011 and received the upgrade for 2012 version. In the SolidWorks portal it shows that we are licensed for the 2012 version. A couple of users installed 2012 adn when they attempted to launch it they got the following error:

       

      Could not obtain a license for SolidWorks Standard.

      License server does not support this version of this feature.

      (-25,147,0)

       

      The SNL Server needs updating, please contact your network

      administrator. For more information browse to:

      http://files.solidworks.com/services/SNL_Manager_Upgrade.htm

       

      The link above doesn't work, by the way.

       

      I logged into the license server and checked for updates. It downloaded and installed a new update for the licensse manager but it dod not resolve the issue.

       

      I looked in the knowledgebase and it looks like I need to download a new license file and install it on the license server. Where/how do I go about doing that?