There have been a few posts where people can't upload an image... insights?
We are still verifing the issues has been addressed. We are awaiting a root cause analysis to insure we know what caused this and make sure it doesn't crop up again.
And for me, it just happened again on creating a new dicussion.
I'll post more when we know more.
I can't post a jpg or png using the camera in the NOT advanced editor
using advanced editor I got this error message: [com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33942': storage provider returned false on the put operation]
I'd post a screen shot of it but....
Using the Camera icon in the Advanced Editor;
This one's a jpg
This one's a png
Using the Camera icon in the Reply box;
I see all of the images from both methods.
How about the attached files?
EDIT: No problem here
I click on the camera icon. That takes me to the Insert Image dialog box. I click the Browse button to select my file. Then I click on the Insert Image button at the bottom right. Nothing happens. Same results using advanced editor.
I see all 4 images as well.
Edit: also see attached files
I'm running Win 7 x64 and using IE 8
Win 7 - 64 bit, IE 9 here. I can also see all 4 of Kelvin's OK.
Win7 x64 & FF10
I believe they recently made some "improvements" to the website. Maybe posting images is no longer possible with Explorer?
Edit: I saw on another discussion that Kelvin said .jpg's were working better than .png's so I tried that. Same result. Also, I used to use Firefox, but I really like IE 9 (at least until today).
I cant post images using the camera icon either. windows 7 64bit and IE 9.
We're looking at this everyone.
We know what the issues is and we are working on it.
Great, thanks! Its been ongoing for a while now, will be great to have it fixed!
I thought it was fixed? I know today I am not having the same issues I was over the weekend.
The message posting desktop looked funky as well, but not anymore.
Which browser are you using? It seems to work for Firefox, but not IE. Not sure about Chrome.
I am using firefox at home where it worked this morning.
But it was weird over the weekend. Started for me on Saturday when the message posting desktop look compressed and when I would RC to post an image the "insert link" or "insert image" were blended into the posted text and barely visible.
But that all went away for me this morning.
I am using IE here at work and I am not able to upload images.
Just tried. While the interface looks ok the functionality is not working.
Please re-check. We believe the issue is fixed.
I get this error (just rebooted my computer too):
[com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33979': storage provider returned false on the put operation]
It worked after re-booting.
And you are trying to add an image to this post, correct?
yes, and it seems to work now
Are file attachments fixed yet?
Guess not... So much for all file types
Alan, as you can see I am able to post images now, you should give it a try yourself.
Retrieving data ...