2 Replies Latest reply on Apr 11, 2014 1:30 PM by Brian McEwen

    Offline-online blue folders

    James Pepper

      We lost our server connection and I selected "Work Offline."

       

      Vault folders were blue.

       

      When the connection was restored, I had a heck of a time figuring out how to get online again.

       

      Logging in did not do it. Folders were still blue.

       

      I had to use the "Work On-line" option in the "Tools" tab (as shown below).

       

      offline jpg.jpg

      This seems a non-intuitive and obscure way for users to get online again, or am I missing something more basic and obvious?

        • Re: Offline-online blue folders
          Jason Capriotti

          No...unfortunately that's it. We have laptop users when not connected to the network and they forget to reconnect and we have PC users that lose network connection and its not obvious enough that you are offline. Our factory users have a shortcut to the search tool on their desktop that they use to search for drawings. They just view PDF drawings and there's no indication anywhere in the search tool that they are in offline mode.