8 Replies Latest reply on Feb 22, 2012 9:10 AM by Steve Ostrovsky

Solidworks Looks in wrong Drive for PDM Controlled Files

Corey Hinman Feb 21, 2012 3:27 PM

I have a user that was opening an assembly in Solidworks via the file->open. When opening the assembly Solidworks would complain that it couldn't find components that were located at D:Vault\.......

Our vault is located on local drives as C:Vault\.....

When he opens the file from the Windows explorer vault view, everything opens fine. Has anyone else experienced this?

I tried to duplicate on machine and could not.

~Corey

Re: Solidworks Looks in wrong Drive for PDM Controlled Files

Jeremy Feist Feb 21, 2012 3:33 PM (in response to Corey Hinman)

When using EPDM, avoid File->open from in solidworks. not only does it not use the database to check referenced file locations, it does not check for the latest version of the file or the referenced files.
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- Re: Solidworks Looks in wrong Drive for PDM Controlled Files
  
  Corey Hinman Feb 21, 2012 3:34 PM (in response to Jeremy Feist)
  
  Strange though, was that it wasn't repeatable user to user.
  
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  - Re: Solidworks Looks in wrong Drive for PDM Controlled Files
    
    Jeremy Feist Feb 21, 2012 3:35 PM (in response to Corey Hinman)
    
    probably because that user has an earlier version of the assy in his local cache.
    
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Re: Solidworks Looks in wrong Drive for PDM Controlled Files

Steve Ostrovsky Feb 21, 2012 3:38 PM (in response to Corey Hinman)

If you have a Vault View that was created on a D: drive, I could see this happening. That's why I always have Vault Views created on C: drives - or pick a drive and stick with it across the company. I'm just guessing here of course.

Go see who last had the assembly checked out and see where their Vault View was created.
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- Re: Solidworks Looks in wrong Drive for PDM Controlled Files
  
  Corey Hinman Feb 21, 2012 3:43 PM (in response to Steve Ostrovsky)
  
  Since day 1 all vault views have been created on C: We've been live for just a few months so a previous version in a different path isn't possible.
  
  However, if on the server you were to open it, it WOULD pull from D:. That's the only place where it should look to D:
  
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  - Re: Solidworks Looks in wrong Drive for PDM Controlled Files
    
    Steve Ostrovsky Feb 21, 2012 4:05 PM (in response to Corey Hinman)
    
    If you find the assembly model in the vault and click on the Contains tab - do all of the sub-components show C: or D: in the Found in column?
    
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    - Re: Solidworks Looks in wrong Drive for PDM Controlled Files
      
      Corey Hinman Feb 21, 2012 11:09 PM (in response to Steve Ostrovsky)
      
      Forgot to mention that, they all showed the proper path of C:
      
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      - Re: Solidworks Looks in wrong Drive for PDM Controlled Files
        
        Steve Ostrovsky Feb 22, 2012 9:10 AM (in response to Corey Hinman)
        
        I'm not 100% sure what to suggest next. Did anyone actually open it from the server (I would hope NOT). Look at the history and see who had it last. Ask them what they did with it. If the assembly opens and offers you to find components, go ahead and find them in the Vault. I know I'm missing an Update References tool somewhere - coffee is still brewing...
        
        Get in touch with your VAR and hopefully they can at least do a remote session and take a look at this in more detail.
        
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