11 Replies Latest reply on Nov 20, 2013 9:08 AM by Bryce Hooper

    Explorer crashes when right-clicking a file in the vault.

    Don Carrington

      I'm able to log into the vault and navigate folders and files. I can work with files (check in/out, get latest version) by selecting them and then using the Actions menu from the toolbar in explorer but if I right-click a file Explorer crashes. This happens on all files in the vault.


      This is the error recorded in the Windows Application Event Log:


      Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144

      Faulting module name: USER32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9f1

      Exception code: 0xc000041d

      Fault offset: 0x0000000000008dd9

      Faulting process id: 0xf60

      Faulting application start time: 0x01cccb1d29af2cd8

      Faulting application path: C:\Windows\Explorer.EXE

      Faulting module path: C:\Windows\system32\USER32.dll

      Report Id: a199450c-3710-11e1-a0cf-bc305ba2b5e0






      Systems Specs:


      SW Ent. PDM 11 (x64)

      SW 11 SP5 (x64)

      Win 7 SP1 (x64)