3 Replies Latest reply on Feb 8, 2014 7:18 PM by earl navarro

Where is file from S-024501?

Brian Dalton Dec 9, 2011 6:12 PM

Wayne Matus was kind enough to point me to this KB article for a dispatch action script that I might find useful. When I download it, however, all I get is a file with an MSI extension. I try to run this installer file but I get an error - apparently it's corrupted.

Can anyone just post the acn file directly so I can give it a try?

Thx.

Re: Where is file from S-024501?

Brian Dalton Dec 9, 2011 7:03 PM (in response to Brian Dalton)

Hey, guess what? The .msi is actually the .acn file but with the wrong extension! Isn't that fun? So the file works fine once you get around the problem that the brainiacs that run the knowledge base don't know how to name their files!!
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- Re: Where is file from S-024501?
  
  Wayne Matus Dec 10, 2011 11:41 AM (in response to Brian Dalton)
  
  For me, it just strips everything after the first word in the file name. In this case all I get is rename for the file name. I have a lot of pdf files with just "How" as the file name!
  
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  - Re: Where is file from S-024501?
    
    earl navarro Feb 8, 2014 7:18 PM (in response to Wayne Matus)
    
    Hi Brian/Wayne,
    
    Can you please share the ACN file attached with S-024501 Knowledge Base.
    I try accessing it through customer portal, but somehow there was a problem verifying the serial number and my company name..
    Hopefully i get this resolve soon.
    
    Appreciate it if somebody could share it for now.. as i am trying to setup EPDM and we are running out of time, implementation time deadline is creeping up pretty fast.
    
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