We've been using SMTP for notifications but the company recently switched to GMail and the link and buttons in the emails no longer work. I think this is GMail specific so my question is, if anyone else has faced this, do you have a workaround for this issue?
Mike
EPDM 2011 SP2
Hi Michael,
This one is common by email servers removing form buttons for security reasons. Outlook does this too.
Unfortunately I don't know how to upload my word document that details the instructions....soooo I have converted it to an image! ha!!
Your EPDM email notification templates need to be updated to use hyperlinks instead of form buttons. I have lived with this workaround for the last 3 years and it works well.
This workaround is provided as-is.
FYI, you will need to re-run this fix any time you upgrade your EPDM installation to the next major release but I'm not sure if you have to on SP updates.
Good luck.
Tim