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Enterprise PDM not loading CTF Files ...

Question asked by Jeremy Gardner on Nov 2, 2011
Latest reply on Nov 2, 2011 by Jeremy Gardner

Hello,

 

One of our users is having a problem where when he creates a part through File > New - Solidworks Immediately pops up the attached error.  This is in the folder that PDM apparently creates as its temp folder.  The URL is located in his Tools > Options > File Locations > Document Templates.  After we delete it, Enterprise will place the URL back in there upon attempting to create a new part.  Enterprise will also create the Solidworks Enterprise PDM folder, but it will not populate the 4 CTF templates, which seems to be the problem.  Ive even had him paste the CTF files into that folder and it still gives him the same issue.

 

Any ideas?

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