Will be no problem to run SolidWorks 2010 SP1 on Windows 7. SP0 will likely run fine as well. Many of us ran SP0 back then with Windows 7.
What version of Microsoft Office are you running? See the asterisk next to Office/Excel on the System Requirements page.
Thanks for responding Anna. The problem may indeed be related to Microsoft Office - as you imply. His laptop came pre-installed with Microsoft Office Starter - not the full version. I'm guessing Office Starter doesn't meet Solidworks requirements?
So we will look into this straight away - and will try to report back. (Even if installing MS Office doesn't resolve the problem - it might be worthwhile for him to have it anyway.)
I suppose the primary source of confusion at this stage is ... Why did it work initially - and then stop working? Anyway ...
Also ... I presume the Home/Student edition of Office will suffice?
We have installed Microsoft Office (Home/Student edition) - but Solidworks is still not starting. The error is the same as listed in the original post.
Wlecome to the forum. I got a new 64 bit Win7 computer a couple of weeks ago and I'm using SW2010 sp4 without any problems. Could running it with the compatibility mode in the beginning be causing the problem now?