On a user's workstation I am trying to connect to the new license manager server. I add the new server to the list and remove the old, but when I go to the License Usage screen, the old server is still shown and it errors out saying it can't connect.
We have four installations of Solidworks and the others connect just fine.
Whats the best way to get this workstation to take the new setting? Un/reinstall? Is there a registry entry that isn't getting changed?
Unfortunately this suggestion did not work. Is there any cache directory that might need clearing? Or a registry setting that is not getting changed?
The license server is 2008. The workstation is Win 7 x64. All patches and service packs are installed.
I was having the same issue and running the License Manager as Administrator fixed it.
Worked for me too. Just run as administrator (which is different than being logged in as an administrator).
Good afternoon people.
I urgentley need help with this for its keeping the work flow behind and i have no idea how to fix this. IT guys keep telling to unistall and reinstall but it is not working. Can anyone please help .
Thanks
Make sure the firewall OR permission are OK to let you connect to server. Try pining the server OR check you can connect to server.
Also make sure there are free licenses available.
Welcome to SolidWorks forums Ben.
Best might be to stop the server (the license manager service on the server), close all the SolidWorks session, set the new server on the user's machine and shutdown. Now start the server and run the SolidWorks on user's machine.
Also check if there is any firewall causing the issue.
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