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hp deskjet 9300 will only print parts of a drawing

Question asked by Powell Barber on Sep 9, 2011
Latest reply on Sep 22, 2011 by Powell Barber

Hello,

 

We've got SW 2011 running on Windows 7, 32 bit, sending to a HP Deskjet 9300.  After creating a simple drawing, we find that it will print the dimensions, but not the drawing itself.  It will also print the text of the sheet format, but not the lines that outline all of the formatting.

 

The print preview is fine, and SW help states that if the preview is fine, then the problem is with the printer, however we have no issues with any other applications printint.

 

Can anyone offer any ideas?

 

Thanks,

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