AnsweredAssumed Answered

Activation Issue

Question asked by Bruce McCallum on Sep 4, 2011
Latest reply on Sep 4, 2011 by Anna Wood

Was running XP32 and SW2010 with no problems, but decided to upgrade to 2011.

Loaded 2011 and allowed the licence manager to load straight to the latest service pack.

At some point our server timed out and instead of loading SolidWorks Standard, it ended up running a trial version of Premium.

Tried to reload 2011 from a clean install but it wouldn't activate only allowing the remaining 30day trial version to run.

Our VAR advised to let the trial run the 30day trial and then reload.

However now it cannot activate at all and states 'Can't continue, Please contact your reseller to resolve this issue'

Our VAR states that according to their system the licence is active on this computer, but can't explain how to fix.

I now have a vital CAD Workstation that cannot run SolidWorks (both 2010 and 2011 fail to activate).

Anyone have any ideas?