4 Replies Latest reply on Mar 2, 2018 3:14 PM by James Hodgkinson

    EPDM Permission Issue

    Kevin Stickels

      Hey all,

      Been working to get EPDM 2011 implemented andhave created ECR/ECO workflows using Word Docs as templates. For whatever reason, and I know it is a "switch" not flipped in the permissions, I get the following error messages;

       

       

      New ECO/ECR

      Could not copy the file ‘XXX.docx’ from ‘C:\Vault\Administration\Templates\Template Engineering XXX.docx’.

      Cause: You don’t have permission to perform this action.

       

      And…

       

      Could not create COM interface of file ‘XXX.docx’.

      Cause: The supplied object ID is not valid.

       

      I have been through all the permissions in every twist and turn and cannot locate where this "drop out" is occurring. Has anyone else had this type of issue? It works fine in ADMIN but not with other users; Therefore I know it is a permission switch but where? Any ideas will be greatly approeciated.