Everytime I try to import a file it says please contact technical support.
What type of file?
Can you please post or email the file?
Your explaination of your issue is not giving us much to work with.
Yeah, and the SolidWorks error doesn't give much to work with, either!
Agreed that the errors in solidworks aren't very helpful but if he could possibly describe what exactly he was importing, what software he was importing from, maybe what year of SW he is using as well as what SP, when during the import process he gets the error...etc...a few things like that may be helpful.
Retrieving data ...