AnsweredAssumed Answered

Graphics Issues

Question asked by Bruce Mutch on Aug 1, 2011
Latest reply on Aug 18, 2011 by Mark Sawchuk

Hi everyone,


This is a continuation of my previous thread "Blue Screen of Death".


I have an HP EliteBook 8740w, Intel Core i7, 1.73 GHz, 16GB RAM, Quadro FX 2800M, running SW2011 SP4, Windows 7 x64.


For the past few weeks, I've been having problems with the Blue Screen of Death. Also, a couple of times I've encountered the Black Screen of Death... where the screen goes blank and I have to enforce a shutdown to rectify things.


I've been working closely with our IT guy on these issues and we've run a number of hardware and software tests, tried numerous graphics drivers etc, with no success.


The two things I'm fairly certain of is:


1. the crashes occur when working with SW.


2. the problems seem to have started after I've upgraded to SP4.


Has anyone had graphical issues with SP4?


Would anyone know of any disadvantages of regressing back to SP3?