AnsweredAssumed Answered

SW 2011 SP3.0 Problem Crashing When Creating New Part

Question asked by JD George on Jul 19, 2011
Latest reply on Jul 19, 2011 by Wayne Matus


Guys I am having a problem with my SolidWorks installation. When creating a new part, wether it be from the drop down menu or the getting started box, SW crashes out. I have tried SP0, SP4.0, and now SP3.0

Workstation Specs.

Dell Optiplex 990

Core I7-2600

16GB Ram

Windows 7 64

ATI V5800 running SolidWorks Recommended Drivers


This is a new computer, and I have been running SW 2011 SP3.0 on my 32 bit pc prior to this computer just fine. I have uninstalled and reinstalled the program twice now and unsure what to do next.

Also when it crashes out the error report box pops up, but when I submit and restart SW, an error pops up saying "An unexpected error has occurred while attempting to send the performance e-mail."

I have searched the forum in search of help unsuccessfully.

Can you guys help?