Need help finding who to speak to regarding an issue with the Customer Portal login. Having a problem on multiple computers, brower software, and operating system with a single user login. I am able to login to the forum and post this discussion question, but cannot login to the customer portal. Keep getting the following error and it will not continue through login process since it keeps reloads the page and never times out:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Tue, 5 Jul 2011 17:11:44 UTC
Message: 'document.SWEEntryForm.SWEPassword' is null or not an object
Line: 9
Char: 2
Code: 0
URI: https://customerportal.solidworks.com/eservice_enu/start.swe?SWECmd=Login&SWECM=S&SWEHo=customerportal.solidworks.com
Message: 'document.SWEEntryForm.SWEPassword' is null or not an object
Line: 9
Char: 2
Code: 0
URI: https://customerportal.solidworks.com/eservice_enu/start.swe
Thanks.