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ADmin log shows: swactwiz.exe,auto,Result: already activated - SW Won't run

Question asked by Brian Hoerner on Jun 14, 2011
Latest reply on Dec 13, 2012 by David Dial

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Hey folks,

W7x64, SW2010 SP4.0

I have a situation where the IT admin gave a newer box to an engineer, he transferred the SW license properly from the older box, installed the same license to the newer box (certified card and all ).

When launching SW the splash screen shows but then disapears and SW does not launch, this is being done from an admin image, and the log file shows activated (twice) the another line for each time we try and launch SW that states

/primprod:solidworks /auto"
06/14/11-10:16.31,INFO,swactwiz.exe,general,Dell Inc.
06/14/11-10:16.31,INFO,swactwiz.exe,auto,
06/14/11-10:16.36,INFO,swactwiz.exe,auto,Result: already activated
06/14/11-10:20.59,INFO,swactwiz.exe,general,"v18.4.0.0057, Computer:""WSXXXXX"", Command:C:\SolidWorks2010\SolidWorks\setup\i386\swactwiz.exe /primprod:solidworks /auto"

Does anyone have any thoughts on this? My next step is to uninstall and reinstall, but of course we cannot transfer the license since we cannot launch SW, (I've already tried to wipe the registery and start fresh with no help from that)

TIA,

Brian

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Timothy Holman Jun 14, 2011 11:01 AM

I would say check with your VAR first. They can give you some insight into the history of activation lilke when, which computers, things like that, and may be able to clear things up for you.

But here is something I have used before.

You can run activation wizard without openning SW.

- Type "cmd" in the Windows "Start Search" field; this will open a command prompt
- Open a Windows Explorer window and browse to the activation wizard application within the SolidWorks installation (the generic location is <SolidWorks install directory>\setup\i386\swactwiz.exe)

- Drag and drop the "swactwiz.exe" file into the command prompt

- Add the following text (with a space in between) to the command prompt and then press Enter:

/primprod:solidworks

The command line should look like this:

"<drive letter>:\Program Files\<SolidWorks installation name>\setup\i386\swactwiz.exe" /primprod:solidworks

This is case sensitive, so please do not capitalize SolidWorks. Then select the activate/transfer options as necessary.

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Brian Hoerner @ Timothy Holman on Jun 14, 2011 1:31 PM

Timothy,

Thanks for the feeback, I do understand all of that, past experiences , however, being activated is not the issue, the log file shows that the activation occured, but each time I try and launch SW it adds the line in the original posting to the log file, so now there are 5 lines like that.

Did not pay maintenance for this year because I will not upgrade to SW11....a whole nother issue

thanks,

Brian

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Brian Hoerner Jun 14, 2011 3:07 PM

Figured this out, thanks anyway folks

Brian

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David Dial @ Brian Hoerner on Dec 13, 2012 7:01 PM

Brian,

It would have been nice if you had posted what your solution was for the rest of us who may have run into the same problem, no?

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4 Replies

Timothy Holman Jun 14, 2011 11:01 AM
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Correct Answer
I would say check with your VAR first. They can give you some insight into the history of activation lilke when, which computers, things like that, and may be able to clear things up for you.

But here is something I have used before.

You can run activation wizard without openning SW.

- Type "cmd" in the Windows "Start Search" field; this will open a command prompt
- Open a Windows Explorer window and browse to the activation wizard application within the SolidWorks installation (the generic location is <SolidWorks install directory>\setup\i386\swactwiz.exe)

- Drag and drop the "swactwiz.exe" file into the command prompt
- Add the following text (with a space in between) to the command prompt and then press Enter:

/primprod:solidworks

The command line should look like this:

"<drive letter>:\Program Files\<SolidWorks installation name>\setup\i386\swactwiz.exe" /primprod:solidworks

This is case sensitive, so please do not capitalize SolidWorks. Then select the activate/transfer options as necessary.
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- Brian Hoerner @ Timothy Holman on Jun 14, 2011 1:31 PM
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  Timothy,
  
  Thanks for the feeback, I do understand all of that, past experiences , however, being activated is not the issue, the log file shows that the activation occured, but each time I try and launch SW it adds the line in the original posting to the log file, so now there are 5 lines like that.
  
  Did not pay maintenance for this year because I will not upgrade to SW11....a whole nother issue
  
  thanks,
  Brian
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Brian Hoerner Jun 14, 2011 3:07 PM
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Figured this out, thanks anyway folks

Brian
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- David Dial @ Brian Hoerner on Dec 13, 2012 7:01 PM
  Mark Correct
  Correct Answer
  Brian,
  
  It would have been nice if you had posted what your solution was for the rest of us who may have run into the same problem, no?
  Like • Show 0 Likes0
  Actions

ADmin log shows: swactwiz.exe,auto,Result: already activated - SW Won't run

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