I get a notice that a spyware or antivirus is running, and won't let me install. I've removed Norton, AVG, etc.
But it keeps telling me that it's running in the background.
Can anyone please help?
Thanks in advance.
Well firstly, never have two anti-virus software running at the same time. As they where act against each other and not protect your computer.
Try the following:
- Keep one anti-virus software.
- Before you install Solidworks.
- Turn off the anti-virus Firewall or Real-Time Shield (As it may be known by some anti-virus programmes)
- Then install Solidworks and follow the instructions
- And after a succesful installation, turn on the anti-virus Firewall or Real-Time Shield
NOTE: If you are worried about getting viruses when your anti-virus Firewall or Real-Time Shield is turned off, just disconnect your computer/laptop from the internet during the installation process.
Hope that helps.
Oh my, thank you for the quick respond, I so appreciate this.
My next questions is where do I find the Real Time Shield?
Do the following:
- Normally, looking at the icons at the bottom right of your screen (I am assuming you are using Windows)
- There should be an icon for your Anti-Virus software.
- Right click it and it should provide an option to disable your anti-virus Firewal or Real-Time Shield
I would provide a screen capture but my work PC does not show the companies anti-virus software.
I did all of that, I even uninstalled the antivirus applications. But it tells me that it is running in the background somewhere.
I did some search on Solidworks info pages, and it advised me to go to the registry to eliminate a process. I've been trying to back up the registry right now.
My son in law, a IT person, said that I could install in safe mode by rebooting and clicking F7 and install it that way.
What are your thoughts of this?
Hmm...your computer/laptop is playing up a bit.
I have never tried installing Solidworks via SafeMode but from previous installations of other software packages. The safemode method has worked for me.
Sorry I can not be of any more help.
You have been of great help. Just by taking your time to answer, I thank you for that.
I went into Control Panel, because another disk I tried to install mentioned that my Netframe runtime was not working.
So I uninstalled that, and am downloading again to reinstall. I had tried the repair, but that did not work, therefore the uninstall, etc.
I also at times get a comment (active x) will not display desktop and other programs.
Maybe it's a virus. I'm going to reinstall the runtime, reinstall Norton after I attempt to install SW when the newer netframe is installed.
I normally used AVG, I uninstalled that and then I used the MS Express Automatic tool for security. That's when all my problems started.
Thanks again for your time.
Amarjit - Once I install Net run time 3.5, is it okay to uninstall sp1 and sp2?
What do you mean by SP1 and SP2? What software does that relate to?
And, it looks like you are doing an awful lot to just install Solidworks.
If everything you fails, it maybe best to just make backup of your laptop/PC on an external hard disk drive and reset the whole laptop/PC to factory settings. (i.e. Reinstall Windows OS)
It may seem like an extreme solution, to reset the laptop/PC and put it back to factory settings.
However I think over time, you may have changed some settings or installed a software on your laptop/PC which has changed your settings and stopped you from installing Solidworks.
Thus because we do not know what that maybe. It maybe a good idea to just reset your laptop/PC and then install Solidworks. (But only install Solidworks after you have reset the laptop/PC and installed all Windows Security Updates.)
Retrieving data ...