4 Replies Latest reply on Oct 24, 2011 5:30 PM by Ron McCarry

    Updating a List from SQL server

    Ron McCarry
    Ron McCarry May 12, 2011 12:31 PM

      I have a number of list coming though a linked server from a MDB file set to "Periodic refresch every' 5 minutes. It does not update the list for use by the cards. The test button works. If I change the query and save, the cards get the updated information. How do I get Periodic refresh to work? I am testing using the EPDM admin account.

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        • Re: Updating a List from SQL server
          Tor Iveroth
          Tor Iveroth May 12, 2011 1:35 PM (in response to Ron McCarry)

          Hi Ron,

          SQL lists are updated by the Enterprise PDM database server service - so if the periodic refresh is not working, then its likely the service that is not running as it should.  I'd recommend going through the troubleshooting steps in KB solution S-08226.  If it still is not working, contact your VAR for help.

           

          -Tor, EPDM support

            • Re: Updating a List from SQL server
              Ron McCarry
              Ron McCarry May 12, 2011 3:01 PM (in response to Tor Iveroth)

              I went though the troubleshooting guided from S-08226, this is what I found

              Note I am using EPDM 2011, The MDB file is on a domain server.

               

              PDMWorks Enterpise Database Server is not installed but Solidworks Enterprise PDM Database Server is started. I suspect it is a replacement. It's Login is Local System; to get the linked server to work, I had to set SQL server to use a domain login.

               

              I found 2 errors,

              1st in the ConisioArchiveServerLog

              EventID:0

              Could not receive data from 10.1.1.150:51967. (Windows Sockets Error# 10054. Connection reset by peer.)

              150 is the workstation I am using to test

               

              2nd in Application under SQL logs

              Faulting Application Conisiodbserver.exe Version 11.2.0.710, Time stamp 0x4d376267, Faulting module MSUCR80.DLL

               

              [HKEY_LOCAL_MACHINE\SOFTWARE\SolidWorks\Applications\PDMWorks Enterprise\MailService]

              USER is sa, should it be sa.DOMAIN?

               

              I enable logging, this is what I got

               

              **** Opened ****
              Reading settings
              Verifying connection
              Getting dbs from server