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SBScott Baugh28/04/2011

I just got a call from a user that said SW won't save. I logged into his computer and when I went to File from the pull down menus... almost all the icons are grayed out. Cut, Copy, and paste are even grayed out. Anything that is Solidworks related is gray including add-ins. 3rd party add-ins are not grayed out and are selectable.

This is not the first time I have see this and the only solution is to stop and restart SW. I looked at all the normal locations that turn off some functions... Large assembly Mode for example... it to grayed out.

User said he was just working and when he went to save it he noticed that it was grayed out. One thing I noticed is on of the 2 parts had a Rebuild light and the rebuild light icon was not selectable, nor did Ctrl-Q work. It was like SW was locked up, but still running.

Has anyone else seen this problem?

Regards,

Scott