6 Replies Latest reply on Mar 21, 2011 2:40 PM by Scott McFadden

    License server moved; SolidWorks no longer can acquire license

    Mike He

      We had to move our license server recently since the old computer died. After switching, I changed the server info through the License Manager. Now my SolidWorks client no longer acquires a license. It gives the following error box, which I also attached as a screen-shot.


      Could not obtain a license for Solid Works Standard.

      License server doesn’t support this request.


      The SNL Server needs updating1 please contact your network

      administrator, For more information browse to:




      The computer administrator says that other people's installations have all worked. I have an installation both on my desktop and my laptop, running different OS's (Windows 7 and XP), and different versions of SolidWorks (32bit and 64 bit), and both give the same error. I am not on the same local subnet as other people, but the administrator said that it works for other people both on and off-campus, and that the license server has no permissions restrictions.


      What could be causing this? Any help is greatly appreciated.