5 Replies Latest reply on Mar 15, 2011 10:26 AM by Simon Schuck

EPDM Web Server authentication

Simon Schuck Mar 4, 2011 7:47 AM

Hi all - yes its friday!!

I have a question... I have configured the web server for EPDM and am trying to test it. When I attempt to login to the vault via the web interface it says the login operation failed.

I was slightly confused as I set up the authentication using AD but the vault doesnt have AD authentication set and just uses the DB authentication. Any ideas is appreciated thanks

Re: EPDM Web Server authentication

Jeff Sweeney Mar 8, 2011 4:00 PM (in response to Simon Schuck)

Can you login as the "ADMIN" user? That is the only user that does not use any AD authentication. (Assuming you have AD authentication turned on.)
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- Re: EPDM Web Server authentication
  
  Simon Schuck Mar 9, 2011 5:09 AM (in response to Jeff Sweeney)
  
  Hi Jeff,
  
  I get the same error if I try and authenticate with the Admin account also - the login operation failed, Description the attempt to authenticate to the server failed.
  
  Any ideas?
  
  Thanks
  
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Re: EPDM Web Server authentication

Simon Schuck Mar 15, 2011 7:54 AM (in response to Simon Schuck)

BUMP... Any ideas? Is there a way to grant a license to a webshare viewer? Or does it just use whats available? Also do I need to create a web viewer account? I am currently trying to log in with my standard EPDM account which has access to the vault and access to the web shared folder with the local view.

This one is really starting to bug me, and as far as I can see all is configured correctly.

Thanks
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- Re: EPDM Web Server authentication
  
  Lee CS Young Mar 15, 2011 9:39 AM (in response to Simon Schuck)
  
  Are you sure you have the correct ports open?
  
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Re: EPDM Web Server authentication

Simon Schuck Mar 15, 2011 10:26 AM (in response to Simon Schuck)

Bingo...!! Thanks. I had port 80 open but not 443 and had set the authentication to ssl. Unticked the ssl authentication and she works - thanks Lee, you'll be sending me an invoice at this rate from the amount of times youve comeup trumps!
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