Hi all - yes its friday!!
I have a question... I have configured the web server for EPDM and am trying to test it. When I attempt to login to the vault via the web interface it says the login operation failed.
I was slightly confused as I set up the authentication using AD but the vault doesnt have AD authentication set and just uses the DB authentication. Any ideas is appreciated thanks
Hi Jeff,
I get the same error if I try and authenticate with the Admin account also - the login operation failed, Description the attempt to authenticate to the server failed.
Any ideas?
Thanks
BUMP... Any ideas? Is there a way to grant a license to a webshare viewer? Or does it just use whats available? Also do I need to create a web viewer account? I am currently trying to log in with my standard EPDM account which has access to the vault and access to the web shared folder with the local view.
This one is really starting to bug me, and as far as I can see all is configured correctly.
Thanks
Are you sure you have the correct ports open?
Bingo...!! Thanks. I had port 80 open but not 443 and had set the authentication to ssl. Unticked the ssl authentication and she works - thanks Lee, you'll be sending me an invoice at this rate from the amount of times youve comeup trumps!
Can you login as the "ADMIN" user? That is the only user that does not use any AD authentication. (Assuming you have AD authentication turned on.)