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Problem getting new password to SolidWorks Customer Portal!!!

Question asked by Matti Jokinen on Feb 22, 2011
Latest reply on Feb 22, 2011 by Deepak Gupta

I have a problem to access customerportal. Account which has the solidworks product key associated has its password forgotten.
I try to get password trough forgot password link by when I try to click activation link I get java error?

 

Error is : java.lang.NullpointerException

 

I have tried this with 3 different web browsers and 2 different internet connection and with 3 different computers and cant get it working..

 

I'm trying to get new SNL file from the customer portal.... but with no success..

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