This is a new, internal SolidWorks module that runs alongside SolidWorks 2011. It is not a virus or spyware. To ensure proper functionality of the software, this should not be blocked by any software based firewalls or anti-virus.
Thank you for your response. My var was able to tell me what it was but not why it's not working. I was hoping we weren't the only ones seeing the problem. I installed 2011 on the computer myself and made sure that we didn't have any firewalls or antivirus active.