1 Reply Latest reply on Feb 3, 2011 3:10 AM by Joseph Ankers

can't get access to the vault with administration tool

Ellizory Elli Feb 3, 2011 2:49 AM

While trying to get access, after entering login & pass, an error window "An attempt was made to access a record in the database that is locked by another user ..."

I'm under W7 x64, and the same vault opens perfectly on other platform such as XP x32 (the deals with other platforms I didn't know)

Re: can't get access to the vault with administration tool

Joseph Ankers Feb 3, 2011 3:10 AM (in response to Ellizory Elli)
If you can log in somewhere else, under another name make sure that the Lock setting is correct for your needs, i know its obvious but the amount of times ive missed the easy stuff!

shot attached is of pdm admin (if you can get in)

Capture.JPG 10.3 KB
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