Something to try. Start SW Rx and try the two options at the bottom - starting with options bypassed and using software OGL. Depending on what you see, there might be a clue there that would help find the problem. I would also try doing a repair on the install.
thanks, i used the RX to help figure out the issue. It turns out the paths in the shortcuts created by the installer were incorrect. I redid the shortcuts and it works just fine,
thanks for the assistance.