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Unable to create local vault view, error  loading add-ins

Question asked by Andrew Billiard on Oct 13, 2010
Latest reply on Oct 14, 2010 by Devon Sowell

I had a .bak file from a customers EPDM setup. Following instructions on restoring from this .bak file i now have the vault loaded and i am able to login via the admin tool and see all entities (workflows, lists, users, etc) but when i go to create a local view i get the error ("error loading add-ins. Message from database: The Archive Server could not find the file with the specified ID."


I am assuming this is due to a missing add-in on my machine that was enabled on the customer machine. I do not know how to load the add-in though or how to identify it.