3 Replies Latest reply on Oct 5, 2010 4:51 PM by Joel Magnuson

Mouse Cursor Jumps when navigating Windows Explorer in Vault

Joel Magnuson Sep 30, 2010 1:34 PM

Some of our users are having their mouse cursor jump when navigating through folders. The cursor will jump from the folder or file they click on to an ambiguous point in the windows explorer tool bar.

Anyone else having this issue and know what it stems from? Not all users have this happening, but there is a handful that have had this issue ever since we implemented EPDM. It does not happen navigating through files outside of the vault. We have EPDM 2010.

-Joel Magnuson

Re: Mouse Cursor Jumps when navigating Windows Explorer in Vault

Matthew Tavares Oct 1, 2010 1:20 PM (in response to Joel Magnuson)

We are in the process of setting up EPDM for the first time at my office and I am seeing the exact same thing! I can imagine this will get quite annoying. Anyone have a solution?
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Re: Mouse Cursor Jumps when navigating Windows Explorer in Vault

Joel Magnuson Oct 5, 2010 4:51 PM (in response to Joel Magnuson)

We found the issue. When the Snap To check box is checked, the mouse will jump. When it is unchecked, it behaves normally.
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- Re: Mouse Cursor Jumps when navigating Windows Explorer in Vault
  
  Matthew Tavares Oct 5, 2010 5:23 PM (in response to Joel Magnuson)
  
  That makes sense. Thanks for the heads up!
  
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