1 Reply Latest reply on Jun 14, 2010 2:27 AM by Raghavendra Bhagavan.S.M

Initializing data card on new SW document?

Clark Honzik Jun 11, 2010 11:29 AM

We in the process of implementing EPDM and we are running into an issue with getting the datacards to open when saving a new document. We have the extensions set properly on the data cards. We also have set the option to open the data card when saving a new file from the client addin side. The problem seems to be inconsistant. The data card will sometimes open but when it fails it seems to be catastrophic in that it will fail on all clients. We are running EPDM 2010 SP3.0 with SW 2009 SP5.0. I am curious if anyone else has ran into this issue?

Re: Initializing data card on new SW document?

Raghavendra Bhagavan.S.M Jun 14, 2010 2:27 AM (in response to Clark Honzik)

Clark,

Interesting behaviour of EPDM ! Could you kindly check the Client Log & Archive Server Log for the trace of error during this event.

1) Did you try turning of the Firewall / Antivirus Protection on a client ? Does it still behave the same ?
2) Does it happens to only SolidWorks Documents ? (Parts, Assy & Dwgs)

Let me know more on this.

Cheers,
Bhagavan.
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