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Solidworks 2010 (x64) sp 2.1 SDK crashing on win7 due to sldappu.dll?

Question asked by 1-NRQDJA on May 27, 2010
Latest reply on Sep 13, 2010 by Jacob Cordingley

Hi everyone on the forum and thanks for helping in advance,

 

Last few days i've been trying to install the S(tudent)D(esign)K(it) of Solidworks 2010 (sp 2.1) on my win 7 64 bit running hp elitebook 8530w... to no avail. Everytime I want to start up Solidworks it generates an error/crash at the splash screen with the "problem signature":

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    sldworks.exe
  Application Version:    18.2.1.12
  Application Timestamp:    4b566398
  Fault Module Name:    sldappu.dll
  Fault Module Version:    18.2.1.12
  Fault Module Timestamp:    4b561e1a
  Exception Code:    c000041d
  Exception Offset:    0000000000245abd
  OS Version:    6.1.7600.2.0.0.256.4
  Locale ID:    1043
  Additional Information 1:    c331
  Additional Information 2:    c3310cc630fc6d52043d4ca366b0b02b
  Additional Information 3:    29cd
  Additional Information 4:    29cd7e28a98235a74ef9aa7d69d8a2ca

 

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I've been installing it with and without virusscanner/firewall/spyware and with the option "run as administrator", even downgraded my display driver to the ones supported by Solidworks... nothing seems to help?

 

I accompanied this post with the "Solidworks rx" log from, hope it helps finding the answer for everyone out there with the same problem.

 

Kind regards,

Hans Vijverberg

(Student at the technical university Delft (NL) )

 

 

 

 

Solidworks Rx log:

 

StatusDescription
Passed diagnostics test.Manufacturer: NVIDIA  Corporation
Card: Quadro FX  770M/PCI/SSE2
Driver: 8.15.11.8624 
Your card/driver combination is a currently supported  combination.
Card/driver combination information can be found at:  http://www.solidworks.com/pages/services/VideoCardTesting.html
Passed diagnostics test.

You are using a currently supported operating system.

Passed diagnostics test.

The system environmental variable named TEMP has been set.

Passed diagnostics test.

Write access is set for the TEMP directory.

Passed diagnostics test.

System TEMP directory: 59,2 GB

Diagnostic warning. Review the information provided.

The SolidWorks Backup Directory has not been set. Please set in  Tools\Options\Backups.

Diagnostic warning. Review the information provided.

The SolidWorks Journal file directory has not been set. Please set in  Tools\Options\File Locations.

Passed diagnostics test.

Drive C:\: 59,2 GB of free space

Passed diagnostics test.Total System Memory - 3,96 GB
This amount of RAM  is acceptable for assemblies with greater than 2500 components and parts greater  than 1000 features.
The total amount of RAM required is based on the size of  the dataset used and other open applications.
Passed diagnostics test.Free System Memory - 2,37 GB
You should have  sufficient free physical RAM to run SolidWorks effectively. If you exceed the  physical RAM, your system performance will be seriously degraded.
Diagnostic warning. Review the information provided.

Could not open the service pack database, the server may be busy, please try  again later.

Diagnostic is for information only.

SolidWorks is currently not running.

Diagnostic warning. Review the information provided.

Toolbox is loaded on a local drive. This may not be an appropriate location  if the toolbox parts are shared. See the Installation Guides at http://www.solidworks.com/pages/services/ServicePacks.html for more  information.

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