9 Replies Latest reply on Aug 19, 2011 5:52 AM by maurice bellando

    Zombie files prevent 'Destroy' operation

    Jim Sculley

      We will be loading our data into EPDM in the next couple of weeks.  During vault setup, admin training and testing, many files were created and deleted.  Prior to loading the data, we wanted to tidy up.  On attempting to destroy the deleted files, there are a few that refuse to die.  The destroy operation fails with the error message:

       

      "3 Folders contain hidden files you may not delete"

       

      After some searching in the knoledge base for that message, I found Solution S-028962 which states:

       

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      The warning "folder contains hidden files you  may not delete" will show when the logged in user that is destroying  the folder is lacking read permission to some of the files contained  within the folder that is being destroyed.  It is most likely files in a  particular workflow state - or files that have been added but not yet  checked in (i.e. in users "private state") by another user causing the  warning to appear.

       

      Add appropriate read permissions and attempt  the destroy operation again.

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      This is all well and good except that I am destroying the files as a vault admin with full rights and it still fails.

       

      The Solution includes an SQL script that will list all the files in a directory regardless of permissions.  The offending files are all named bills of material.

       

      Does anyone know how I can get rid of them?

       

      Jim S.