i have uploaded a solidworks assembly file successfuly into 3DCC using USER LOGIN, but the same file is not
able to upload in SUPPLIERS LOGIN,because it was rejecting which a message "missing dependencies"
can anyone help me !!!!!!
Are you uploading a zip file??
Did you used Pack and Go option for creating the zip file (assembly and all parts) before uploading
ya, its a zip file only created using pack and go.
those files are missing in suppliers login,they are not on the rejection side and also not on the accepted side.
where they went .
Contact Content Central Team at firstname.lastname@example.org
Delivery to the following recipients failed.
Not sure but that email id worked for me in past. Keri might need to step in.
Also did you checked the Supplier Services/help on 3DCC.
Sorry for the late response on this. If you are having any issues I would highly recommend navigating to the 'User Support' or 'Supplier Services Support' links in the footer of our web page www.3dcontentcentral.com. This would be the best way to get technical support on your upload issues. And if you have a zip file of the model, following the path through the Knowledge Base help (for User Support) allows you to upload a file and would be very helpful in reproducing the issue. This would be the most efficient way of reporting an issue. We look forward to getting this file through this method and helping you resolve your issue.
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