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Solidworks 2010 update from SP0 to SP2.1 on XP 64 fails

Question asked by Cassidy Silbernagel on Mar 5, 2010
Latest reply on Mar 15, 2010 by Stephanie Honeycutt
I have lost 3 days trying to fix the problem upgrading to SP2.1 since it messed up Windows Installer and wrecked my entire OS. I have now reinstalled my OS, all my programs, updated SW 2009, and have moved on to updating SW 2010, but am encountering the same problem. I am at the end of my rope and have no idea what to do. I've attached the install logs, and the error message. Can anyone help me???