How can this group provide better results from the meetings you attend?
A suggestion is to create an agenda which would basically be the same each meeting but to incorporate a user problem allotted time. Encourage members to email the problem to you before the meeting and you would have the files loaded. You control the time allotments and the agenda so if no problems come in you can skip or you can allot more time if more problems come in. You would have an idea of scheduling.
I think the members would like "BS" time to cover these problems that arise. (Bull Sh..t) but keep to an allotted time.
Hope this helps.
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