6 Replies Latest reply on Mar 29, 2010 8:27 AM by Mike Sveda

Tasks only work on my computer

Derek Bessette Feb 9, 2010 4:40 PM

I have setup and tested print and convert tasks using the admin tool on my computer. They work fine on my computer but do not work on other computers. I have run the task host configuration on the computers in question.

Do I need to do anything other than this to get tasks to run on other computers?

When I installed the convert and print tasks it automatically installs the required add-ins. Where are these installed. Are they local on my machine or do they get installed on the server?

Re: Tasks only work on my computer

1-YJ1IM Feb 10, 2010 9:18 AM (in response to Derek Bessette)

Do these other computers have SolidWorks installed? Print and Convert tasks both require SolidWorks to run the task.

The addin dlls are loaded on each client computer when Enterprise is loaded. Not sure the exact location. It is somewhere under Documents and Settings.
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- Re: Tasks only work on my computer
  
  Derek Bessette Feb 10, 2010 9:25 AM (in response to 1-YJ1IM)
  
  They have solidworks installed. It turns out this problem is due to the "Login as active user feature" We are using active directory so when someone logs into the vault on their own computer they don't need to enter their password. When they do this the tasks don't work. If they enter their passwords on the login screen then tasks will excecute properly.
  
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  - Re: Tasks only work on my computer
    
    Tony Greising-Murschel Feb 15, 2010 2:55 PM (in response to Derek Bessette)
    
    Definitely sounds like a bug to me. The option to log in to a PDM system is great for users that require it (ie, FDA req's), but for the other 98% that don't utilize a different log in from their Windows AD this is definitely a bug.
    
    I like the convert and print tasks but having every PDF show up as "Created By - Admin" is a bit of a downer since a benefit of PDM's is tracing activity and accountability.
    
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  - Re: Tasks only work on my computer
    
    Mike Sveda Mar 29, 2010 8:27 AM (in response to Derek Bessette)
    
    The tasks HAVE to be executed as "admin". Any other option will not work. It is a known issue.
    
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Re: Tasks only work on my computer

Mike Ramsey Feb 19, 2010 3:01 PM (in response to Derek Bessette)

I have task that creates a PDF everytime a drawing moves to a new state. It's pretty flaky and from what my VAR is telling me the task add-in is a good idea poorly executed. I get a lot of failed to write PDF messages.
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- Re: Tasks only work on my computer
  
  Tim Webb Mar 29, 2010 3:01 PM (in response to Mike Ramsey)
  
  If this issue isn't resolved yet, I will throw my research into the pool.
  
  *edit* Derek *edit* it sounds like your setup is 99% complete and you have been experiencing the same problem I was banging my head on the wall with. Tried messing with/uninstalling firewalls, port sniffers, installing/uninstalling/installing SolidWorks and every flavor of EPDM, 32-bit vs. 64-bit, exact SP matches, etc. to no avail.
  
  This fix, fixed our setup:
  If any other computers are setup for Task Host Configuration then for the server to actually use those computers for the Task Host, a user must be actively logged into the vault on that computer.
  
  HTH
  
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