Anybody get the error message in the attached jpg? This is new for me since SW 2010 and my VAR doesn't seem to know. I've tried uninstalling completely and reinstalling several times with no success.
I suspect that if you rename HKEY_CURRENT_USER\HOOPS to HKEY_CURRENT_USER\HOOPS.save (or whatever), eDrawings will start normally. Please let me know whether that works.
Then the question becomes: is there some other application on your system which uses HOOPS and depends on these settings?
I've consulted with the engineers at TechSoft 3D (creator of the HOOPS library). They can't imagine why a HOOPS application would need this option, and they recommend removing it.
I'm sorry to hear that you're having trouble with eDrawings.
The error message is coming from HOOPS, which is the graphics library that eDrawings uses.
I've never seen this particular error before.
Does it happen when you first start eDrawings? Or only after you try to open a file?
Did a previous version of eDrawings work on this same machine? Are you seeing this problem on more than one machine?
If you have another application installed on this machine which also use the HOOPS library, it is possible that the HOOPS registry settings from that application are affecting eDrawings.
Do you have anything in the registry under either of these paths?
eDrawings doesn't write to these registry keys, but the HOOPS library automatically reads them.
Paul KaiserManager, eDrawings Development
Thank you very much for responding to the post.
The error comes up when I first start eDrawings, no matter which way I try to start it (i.e. I've tried making an executable edrawing part file and the same error came up).
I've never had a problem with eDrawings in the past on this machine, I've been working on it since 2006. I do believe that this is a new problem since installing 2010. I had installed PR1 and I think (if memory serves me!!) that is when it started. The only other machine I know of that has Solidworks (an older machine with a different license) doesn't have any problems opening it up.
I don't have an entries in the registry under HKEY_LOCAL_MACHINE, but I do have some under HKEY_CURRENT_USER\HOOPS. I've attached a screen shot of the entries. Would any of these be interfering?
Removing the registry entries did indeed get rid of the errors. Thank you for helping me with this.
eDrawings is still behaving slightly weird. I can't minimize it properly, it wants to either be maximized or fully minimized (i.e. I can't resize it to take up, say, half the screen). Not sure if this is related. All my other apps, Solidworks included, behave normally. At least now I can see the app and the edrawing inside it, so it's definetely usable now.
I have sometimes seen various Windows apps do weird things like this, after changing the display resolution. Does the problem persist after a reboot?
Other than that, I've never heard of a resizing problem in eDrawings, though I doubt that it is related to the other thing.
It does persist after a reboot, but it's no big deal. At least now I can use it (which is good because I just got an eDrawing sent to me!!). Fullly maximized is probably the only way I'd use it anyway! Thank you for helping me out.
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