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Crash Help - 2010 SP0.0 & 1.0

Question asked by Samuel Schweighart on Dec 10, 2009
Latest reply on Dec 11, 2009 by Kelvin Lamport

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Hi all,

We've upgraded to 2010, and we are seeing a significant increase in the number of crashes per day. I see on average 1-2 / hour. Win XP 64, and Rx shows "green" checks. (And yes I am using an approved video card with the approved drivers.)

It's not just me, our whole office is complaining about the stability of 2010. Is anyone else seeing these problems? Any solutions to increase the stability?

Thanks

Sam

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Samuel Schweighart Dec 10, 2009 1:23 PM
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We find that it crashes most, when loading a 2009 assembly.
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- Phil Marra @ Samuel Schweighart on Dec 10, 2009 2:29 PM
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  Not noticing any crashes as of yet. Probably speaking too soon.
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- Tom Nicholson @ Samuel Schweighart on Dec 10, 2009 2:35 PM
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  What if you convert it to a 2010 assembly first, do you still have the same problem? You can use the solidworks task scheduler to accomplish that.
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  - Samuel Schweighart @ Tom Nicholson on Dec 10, 2009 3:21 PM
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    Re-setting the reg, and repairing the install seemed to help. Still just crashed 5 min ago though. Next stop, re-install.
    
    I'll try the task scheduler.
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    - Tom Nicholson @ Samuel Schweighart on Dec 10, 2009 3:34 PM
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      I just ment convert the file to 2010 first (even just a copy of it).. I have had solidworks crash on a large assembly when it was a different version. And any time you open up a previous version file in a newer install of solidworks best practice is to open it, save it, then close and reopen.
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      - Samuel Schweighart @ Tom Nicholson on Dec 10, 2009 4:00 PM
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        I'm crashing opening 2010 files also. My officemates are having similar problems. I can't believe we are the only ones having this problem. One crashed 5 times today, four of them when he was opening a new file. I'm up past 20.
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        Samuel Schweighart @ Samuel Schweighart on Dec 10, 2009 5:30 PM
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        Fresh install, and still crashes.
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        Kelvin Lamport @ Samuel Schweighart on Dec 11, 2009 9:02 AM
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        Are you using a PDM system?
        
        Are you opening across a network? Actual connection speeds?
        
        Can you post your network details and server specs? (Clent/Server, Peer to peer, Novell, etc)
        
        Was the network setup by network professionals?
        
        How many users?
        
        I know you said the Rx shows 'approval' of your system but, what are the computer specs?
        
        What security software are you using? (anti-virus, anti-spyware, etc)
        
        EDIT:
        Have you tried running SW2010 on a standalone computer (no LAN or internet connection, no PDM)?
        Are you able to try an XPx32 system, or Vistax64, or Win7x64?
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Crash Help - 2010 SP0.0 & 1.0

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