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After update KB973687 - install failure for registry "...Docking Panel Layouts..."

Question asked by 1-7Y4L01 on Dec 2, 2009

SW 2010 was working great, then the user allowed the MS update KB973687 (XHTML) and now SW won't open. Upon repair or reinstall, you get error "Install Manager can not create Registry Keys in this location of the registry HKCU\software\solidworks\docking panel layouts\summary  You must have admin permission".

 

We tried removing that update, adding permissions to that key, UAC is off, he is the admin, ....Any other ideas?

Thanks!

Steve

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