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PhotoView 360 install problem

Question asked by 1-HAE3QU on Dec 1, 2009
Latest reply on Dec 1, 2009 by 1-4EQZK9

Hi,

I'm trying to upgrade to SW 2009 sp5. Have completed the SW upgrade, but PhotoView 360 is unable to install.

Getting the error:

 

The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternative path to a folder containing the installation package 'PhotoView 360.msi' in the box below.

 

I can't seem to figure out what the path is.

A search of my C drive did not find any files or folders named PhotoView 360.msi.

Using the path to the file that I downloaded for the upgrade doesn't work either.

Anyone know how I could finish this upgrade without contacting my company's notoriously slow IT group?

Thanks so much!!

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