Big problems, big big problems. I have not used SW 2009 for over 6 months and the other day I went to do a simple route and drop in some of my previously made valves and the like. A problem occurred. When I dropped in an assembly, it did not automatically detect the pipe size. When I dropped in just he component with the CPoints etc, it did. This part previously worked and now does not. Infact every assembly I have now does not detect it, only the single parts. I was running 2009 SP2.1 so I upgraded to SP4.1 thinking it would fix the problem. Wrong, the same issue. The ACPoints ( by 2 ) and th ARoute point ( only one of them ) are setup correctly because the part used to work. For the life of me I cannot find what the problem is, have other people experiencing the same thing? I am about to install it on my home workstation to see if it is a local PC issue, but I doubt it.Oh yeah, here is another bit, in all assemblies, when I drop them in ( using drag and drop functionality) it will not auto detect the pipe size this is the error I get “No matching configuration could be found for the route”, BUT, if I drop in the component with the routing bits in it first, then when I drop the assembly in it will detect the size and work as expected.
So in a nutshell, the auto detect works on the part file fine as expected, but on the assemblies it does not work unless I have used the part file previously in the route. All of these assembly files have previously worked as I have used them in many routes before
Can anyone help with this problem?
Thanks
Stu
PS this new web site is painfully slow (edit: it works fine at home using IE7, just slow at work using IE6)
Hi Stuart,
Can you report this through your reseller please. If they can't help you to resolve it they'll pass it onto tech support, if they can't resolve it, it will come to me.
This is not a known issue so I hope it is something that can be sorted out fairly quickly.
You could also post your assembly fitting, the parts it contains and your pipe and elbow files here, then I could get QA to take a quick look.
Regards
Andy